Discover Customer Problems
Your first real assignment. Talk to students, uncover real pain, and bring back the insight your team needs.

Owly Β· Your Manager
Welcome to the team. Before we build any product, we need to understand the problem. Today's goal is simple: discover what challenges students face when trying to become job-ready. Your mission is to identify real pain points.
20β30 min
Beginner
+2% Β· +50 XP
Day 1 Mission Tasks
0/5 completeTask Progress
- Task 1Interview
- Task 2Persona
- Task 3Insights
- Task 4Reflection
- Task 5Complete
Interview 3 Students
Talk to 3 students or graduates and ask them what's hardest about becoming job-ready.
- β’ Biggest career challenge?
- β’ What makes finding a job difficult?
- β’ Which skills do you wish you had?
Interview a Persona
Choose a realistic student or graduate and conduct a discovery interview. Learn about:
- β’ Career challenges
- β’ Job search frustrations
- β’ Skill gaps
- β’ Professional goals
Document Your Findings
Write the top challenges you discovered from your interviews.
Reflection
Reflect on what surprised you most during today's discovery work.
Complete Day 1
Review today's discoveries and submit your work.
- Interviews completed
- Persona interviewed
- Insights analyzed
- Reflection submitted
Finish Tasks 1β4 to unlock.
Rewards on Completion
Day 1 Badge
+50 Reputation
+2% Job Readiness
Progress Saved
Mission Progress
Current Rewards
- Day 1 Badge
- +50 Reputation
- +2% Readiness
Owly Assistant
Need help? I can help frame your questions.
Career Match
92%
Readiness
26%